CLINIC ETIQUTTE
Your Appointment
ARRIVAL
We recommend you arrive 10 minutes before your treatment so you can relax and enjoy a beverage and the view while filling in your relevant forms. Unfortunately arriving late will limit the treatment time allocated minimizing the effectiveness, the treatment will end as scheduled and full price will be charged.
CANCELLATIONS
We operate a busy Retreat, and appointments are precious. Please respect our time as we do yours. If you need to cancel an appointment, do so 24 hours prior to your appointment so we can re-allocate this time to another client. When notifying us of a change more than 24 hours before your appointment time, your deposit fee is transferrable to your new appointment time or refundable.
A 50% cancellation fee will apply when cancellations occur with than 24 hours’ notice.
PAYMENTS
The options for payment are Cash, Eftpos, Visa, Mastercard and Direct Debit. Body Bliss Medi Spa and Skin Clinic also happily accepts ZipMoney and AfterPay. Ask one of our staff for more information when at the clinic.
AMENITIES
Facilities are located within the Clinic. Ask our friendly staff to direct you
APPOINTMENT POLICY
We recommend that you book appointments in advance in order to receive your preferred date, and therapist for your services. We require a 50% deposit at the time of booking in order to secure your appointment. If you do not have a credit card, give us a call for direct deposit details, or stop by and pay for your appointment in advance.
PARKING
We have parking available at our back of house entrance via the carpark beside 88 Sutton Street. Please park in one of the Body Bliss or FCM assigned car parks and enter up the back steps of the yellow building. If using the back entrance please excuse the laundry and kitchen areas on your way through to reception.